If you failed to get verification code in cases of registration and address modification, please check the following possibilities:
- didn't get phone sms code
1. double check whether you've entered the correct phone number;
2. wait for a moment as there may be delay in getting verification code;
3. click to re-send sms code;
4. check whether it has reached maximum sms limit and you can try it the next day;
5. if you meet this problem while registering an account, you have the option to register with email
- didn't get email verification code
1. double check whether you've entered the correct email address;
2. wait for a moment as there may be delay in getting verification code;
3. click to re-send verification code;
4. if you meet this problem why registering an account, you have the option to register with phone number.
Please contact us if you have further questions.
Email: support@poolin.io