1.Why is my actual earnings lower than the result of the calculator?
1. Please confirm whether you have changed the fee (default is 0)
2. The results of the profit calculator are usually calculated based on the recent earnings and current difficulty, so there can be some difference from the actual profit.
3. The final profit of some coins (such as ETH) includes miner fees (The transaction volume within the block), which cannot be obtained accurately until the final settlement is being made. Calculator will estimate this value base on the recent average value, so there will be difference between the valuation and actual earnings. This part of the earning is generally linked to the total network hashrate/network difficulty, network miner fee, and luck.
2.How to let others view my miner and hashrate?
You can create a watcher link and share it with others, so that others can see your miner status as well as the hashrate, earning, etc. (The permission of which part of your account can be seen can be changed by yourself manually )
1. First log in to the Poolin official website: www.poolin.me
2. Click on the Dashboard above
3. Choose your sub-account and coin, click Settings - Watcher Setting
4. Follow the prompts to create a watcher link.
3.Poolin Mining Pool App Download
Android download address: https://www.poolin.me/download
For IOS users, please download the Poolin App from the Apple Store
1. If there are still problems using the App, please check if the App is up to date;
- If the App is the latest version and there are still problems, you can try to switch the network host to host 2 or host 3 in "Me"-"Network Diagnosis"-"Switch Network";
- If above two methods still can not solve your issue, please contact us via telegram or online chat by clicking the button at bottom right of the official website www.poolin.me .
Telegram Group Link of Poolin Pool: https://t.me/poolincommunity
4.ETH mining software download
There are many different mining softwares available for you to download and use, all in the ETH mining tutorial of Poolin Help Center, including softwares like NBMiner, Phoenix Miner, HiveOS, etc.
5.Can coins in the mining pool be directly exchanged to USD?
Sorry, as a mining pool, Poolin has no OTC function.
If you need to convert your coins into USD, please transfer your coins to the Exchanges.
6.When will the hashrate transfer take effect/cancel? Can the transfer information be hidden?
After you turn on/off the hashrate transfer, instead of immediately, hashrate transferring can only take effect and be cancelled at 00:00 UTC.
The hashrate transfer record can be viewed in the hashrate transfer page, and it cannot be hidden.
7.How much is the commission for trading in Pool Account?
The commission for trading your coins into USDT will always be 0.15%.
8.How to turn on/off the weekly report?
1. Log in to the Poolin official website: www.poolin.me
2. Click on the Dashboard.
3. Click on the data Overview - Weekly Report on the left, and turn on/off your weekly report by clicking push notification button.