FAQ

About Pool Account

• Notice on how to use IOU tokens

Frequently asked questions

• Miner Configuration issue
• Withdrawal issues
• Withdrawal Address and Payment issue
• Manual Withdrawal issue
• Anonymous Mining issue
• Hashrate issue

See all 9 articles

About Pool Operation

• How to cancel 2FA (Two-factor authentication)?
• Why Did Not I Get Verification Code?
• How to Set Difficulty of Miners Autonomously?
• Why Does My Miner Keep Disconnecting And Re-connecting?
• When Will Break Even?

About Miner/Pool Hashrate

• Why does Miner Rejection Rate Get High?

About Miner Configuration

• Why Do Multiple Miners Work, But Mining Pool Only Displays One Miner Online?
• How to Ping Mining URL?
• How to Mine With IP Address?
• Miner Firmware Upgrade
• How to Search Your Miner's IP?
• How to Set Static IP?

See all 7 articles